XNOBIX FAQs – Everything You Need to Know
How do I place an order?
Placing an order is simple! Browse our collection, select your favorite items, choose your size, and proceed to checkout. Once your order is confirmed, you'll receive an email with the details.
What payment methods do you accept?
We accept Visa, MasterCard, PayPal, Apple Pay, Google Pay, and other secure payment options to make your checkout process smooth and safe.
Can I modify or cancel my order after placing it?
We process orders quickly! If you need to make changes, please contact us within 24 hours of placing your order. Once an order is shipped, modifications are not possible.
Do you offer international shipping?
Yes! We ship worldwide. Shipping costs and delivery times may vary depending on your location.
How long does shipping take?
Domestic orders: 3-7 business days
International orders: 7-15 business days
Once your order ships, you’ll receive a tracking number via email.
Can I track my order?
Yes! You will receive a tracking link via email once your order has been dispatched.
What happens if my package is delayed or lost?
If your package is delayed beyond the estimated timeframe, please contact our support team. If your package is lost in transit, we’ll assist you in filing a claim or issuing a replacement.
What is your return policy?
We accept returns within 14 days of receiving your order. Items must be unused, unwashed, and in their original packaging.
Can I exchange an item for a different size or color?
Yes! Exchanges are accepted within 14 days of delivery. If the size or color you want is unavailable, you can choose a different item or opt for store credit.
How do I request a return or exchange?
Visit our Returns & Exchanges page and follow the instructions. Once approved, you’ll receive return instructions.
When will I receive my refund?
Refunds are processed within 5-7 business days after we receive your returned item. The amount will be credited back to your original payment method.
Do I need to create an account to place an order?
No, but having an account allows you to track orders, save favorites, and enjoy faster checkouts in the future.
How do I reset my password?
Click the "Forgot Password" link on the login page, and follow the steps to reset your password.
How can I contact customer support?
You can reach us via:
📩 Email – [xnobixprints@gmail.com]
💬 Live Chat – Available on our website
📞 Phone Support – [6197560591]
